SALSA Star - Kerr's Dairy

SALSA Go! is a program that helps businesses prepare* for SALSA Approval in structured and supported steps. We spoke to Kerr’s Dairy who completed the program and then only had one action in the subsequent audit.

Why did you choose SALSA Go?

The SALSA Go Program was offered to us when we decided to commit to achieving SALSA Approval. As the company was highly invested in this process, we were glad of the opportunity to have an expert on hand to guide us through the implementation process.

SALSA Go is a Mentoring Program, how has mentoring improved your food safety practices?

Very much so. Even though we were practicing a high standard of food safety already. The mentoring given to us by Margaret was outstanding in that she enabled us to understand why certain process had to be carried out, and why control and staff awareness is key to compliance being achieved.

Small food businesses are often reliant on a few key personnel, how did mentoring empower and educate your team to take on critical roles in ensuring food safety?

The Mentoring was instrumental in empowering our allocated SALSA Manager Paul Johnstone, even if it was just to confirm that what was being done was the right way to do things.

How has mentoring helped you prepare and undertake the SALSA audit?

Margaret was professional, understanding and informative giving us a clear indication of what needed to be done to achieve approval. We knew exactly what was required for each clause of the standard and through new compliance software this was easy to track and verify.

How has mentoring assisted your business in establishing a positive reputation for food safety and have you leveraged this to attract more customers?

As part of Kerr Dairy’s growth strategy it was important for us to be able to project the capability of the company within designated growth areas. What better way to achieve SALSA approval and confirm to larger companies that we meet and exceed required standards.

 

*The SALSAGo program does not include an audit.

Read the latest SALSA Bites magazine here.