FREQUENTLY ASKED QUESTIONS

  • Who is eligible for SALSA Approval? Food producers who operate from commercial premises (not domestic) in the UK, Channel Islands and the Isle of Man

*SALSA does not currently certify overseas businesses or wholesalers

  • What does it cost to join SALSA and become SALSA Approved? full pricing is available here
  • How long does it take to become SALSA Approved? This depends on how ready you are to take your audit. Typically, after preparing for your audit (and paying for your audit and membership), approval takes between 1 and 3 months. To learn more about the process, please see SALSA’s Pre-audit Checklist and Steps to Approval guide.
  • How often am I audited? Annually. Your anniversary date is set on the date of your first audit and to ensure continual certification you should take your next audit within the audit window stated on your SALSA certificate.  
  • What happens on the day of my audit? A SALSA audit typically takes approximately 5 hours. The auditor will inspect the premises and production and review your food safety management system against the SALSA standard. A nominated responsible person will need to accompany the auditor at all times.
  • Can I postpone my audit? You have up to 12 months to take your first audit. Once a date is agreed you may postpone your audit twice, as long as you give your auditor at least 3 full working days’ notice. Please see SALSA’s Audit Postponement Policy.  
  • How do I know if I have been approved? Following your audit, SALSA will make the approval decision, and notify you of this decision. Please see SALSA’s Steps to Approval guide
  • Can I fail a SALSA Audit? Yes, if you do not provide sufficient evidence that you comply with the SALSA standard.
  • What happens if I don’t agree with your findings? You are entitled to follow the appeal procedure which is detailed in the SALSA’s Complaints, Conflicts and Appeals document.
  • Is my audit report available to buyers? No, the details of your audit are confidential. Buyers may ask you for your audit report and the decision to share this is yours.
  • Can I use the SALSA Logo? Yes, it’s free for approved members but terms and conditions apply. Members can login to the SALSA website to download the official logo pack
  • Which UK buyers recognise SALSA?  SALSA Approval is recognised by a growing list of over 1000 registered UK buyers. Take a look at SALSA’s supporters to find out more
  • Can I combine my SALSA and STS audit? Yes, this is possible however not all businesses are eligible. If you are considering this option, please firstly contact STS directly to discuss and confirm eligibility. 

              To view the SALSA Success stories from Members

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